Managed IT Services

Mindsight is recognized for delivering best-in-class managed IT services to midmarket organizations. Our expert-only engineers are among the brightest minds in IT helping clients manage their IT infrastructure – from day-to-day patching and maintenance to the most complex of technology challenges. For nearly 20 years, clients have trusted Mindsight as an extension of their IT team.

IT talent gaps, evolving cyber risks, shrinking budgets, ever-changing technologies – these are just a few of the challenges Mindsight can address as your managed services provider. 

Expert-Only Engineers and Consultants:

  • 90% client renewal rate
  • 95% of our engineers hold advanced certifications
  • SSAE18 SOC 2 Type II certified
  • Our engineers average over 15 years of IT experience
  • AWS and Azure-certified
  • Experience in major industries including Healthcare, Financial Services, Manufacturing, Education, Government and more...

Talk to an Expert

Risk nothing. Call (630) 981-5099 and talk to an expert.

Believe in Mindsight:

Once you’ve worked with our team, we’re confident you’ll understand the value that Mindsight delivers.

Mindsight is SSAE18 SOC 2 Type II certified and provides 24/7/365 first interaction with expert level engineers every time—no junior engineers or outsourced answering services, EVER.

Mindsight adheres to ITIL based, tightly managed processes for  assessments, cleanup, onboarding, documentation, and testing.

We follow regimented, SLA compliant processes around patching, updates, ticket resolution, and communication.

We give clients access to the largest team of expert-only IT engineers and consultants based in Chicago.

IT Managed Services Offerings and Areas of Expertise

Managed Services - Cybersecurity

Cybersecurity

Mindsight's cybersecurity experts and virtual CISO will consult, remediate, and manage your organization's security posture. Backed by essential credentials such as CISSP, CEH, CCIE, OSINT, and more, they bring the experience and skills that you may not have in-house to deliver peace of mind that your network is protected.

Learn More
Managed Services - Cloud

Managed Cloud Services

Our cloud certified engineers will assess your current configuration, identify cloud appropriate workloads, migrate workloads seamlessly, and manage and optimize your environments for maximum performance, accessibility, and cost efficiency. This frees up time and resources for your team to focus on other tasks.

Learn More
managed services - disaster recovery

Backup and Disaster Recovery

Masters of both on-premise and cloud data backup and disaster recovery, Mindsight's team will ensure that your organization can recover swiftly from disruption with minimal cost and downtime. We'll thoroughly analyze your business processes to build and manage a custom-tailored backup and DR plan to ensure business continuity.

Learn More
Managed Services - Remote Monitoring

Remote Monitoring and Management

Mindsight's experts  manage your network, storage, servers, hypervisors, and applications. We'll provide alert monitoring, remediation, and ongoing maintenance to optimize your environment and reduce operating costs.

Learn More
Managed Services - Contact Center

Unified Communications (UCaaS) and Contact Center

Mindsight provides secure, dedicated management of your unified communications, collaboration, and contact center environments. Expect increased productivity, better user experiences, optimal performance, and often lower costs.

Learn More
Managed Services - DaaS

Desktop as a Service (DaaS)

Mindsight provides a fully managed cloud-based virtual desktop solution maintained by our engineers. This approach allows us to improve application and data security, simplify software updates and patch management, provision new users quickly, and provide optimal disaster planning and recovery.

Learn More

Have a question? Call (630) 981-5099 or submit this form.

Ed Kapelinski
CEO
"We're building our long-term reputation, sacrificing short-term profits. We invest heavily in our expert-level only engineering team so clients can feel confident and secure working with us. We invest in managing processes so our engineers consistently deliver predictable outcomes and can guarantee results. We invest in recruiting caring and honest people—because that's how we build long term relationships. Once you've worked with our team, we're  confident you'll understand the value that Mindsight delivers."