On-Premise Vs. Cloud: Contact Center Showdown

Which One will win in your contact center?


The cloud is here, and it’s changing everything—even the contact center. Today, contact center managers have the option to choose between a contact center deployed in the cloud and one located in the on-premise data center. But what’s the right path?

Join us on July 12th at Maggiano’s Little Italy in Oak Brook, IL as we pit these two contact center models head-to-head. The contact center experts from Mindsight will be presenting on the differences between on-premise and cloud-based contact center solutions and provide the insight you need to navigate the future of your contact center.

This will be an objective side by side comparison of platforms. Each platform has its place in the market, and the best solution for you will be determined by your own unique factors. See how these platforms stack up against each other.

On-Premise vs. Cloud Contact Centers

  • ROI Matrix for Cloud and On-premise Solutions: We’ll provide the ROI statistics for each platform to demonstrate how each approach can affect your bottom line based on a variety of factors.
  • Benefit Breakdown for Each Platform: There is no obvious choice. Both platforms have their own unique benefits. We’ll compare and contract on-premise contact centers and the cloud to give you the full picture of the industry today.
  • Steps to Take to Evaluate Each Solution: Equip yourself with the knowledge and insight to accurately assess each contact center platform on the market, so you can be confident in the future of your contact center.
  • Network with Peers in Your Industry: Connect with other contact center managers in the Chicago area and discuss successful strategies to shared challenges.
  • Demo: Our contact center experts will host a business building exercise to show just how easy it can be to build a contact center in the cloud.
  • Q&A: Get specific answers to your specific questions and gain a full understanding of the differences between the platforms.

Don’t miss this chance to gain a detailed understanding of on-premise and cloud contact center solutions.

Seating is extremely limited, so sign up for your session now!


Mindsight Certifications:



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July 12, 2017
11:30 AM - 2:30 PM

This event is FREE. Lunch is included.

240 Oakbrook Center
Oak Brook, IL 60523

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